Answered By: Chris Clouser
Last Updated: Dec 10, 2014     Views: 29

You were doing the right things, but the problem was that your books were already overdue. They were all due on the 21st. The system doesn't allow online renewal of books once they've gone overdue. You need to do it before the due date. I have renewed your books for you. You new due date is April 24th.

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